Ufi has used design thinking in specifying this Challenge and we want to continue to apply the principles right through the process.
The Design Council’s double diamond process describes the four key stages of a project – discover, define, develop, deliver.
In this call, we are looking for ideas and solutions that have already done some initial discovery thinking to build relationships with a group or groups of learners that can be clearly shown to be facing digital disadvantage and have ‘lived experience’ of lack of confidence at some point in their journey into work. You will already have introduced your ideas to your users and have an initial confirmation that there is interest in what you are proposing. We are looking for proposals that have already started the process of engaging the trust of those users.
We understand that there is a real challenge in reaching the types of learners that this call is intended to serve and building the partnerships needed to achieve the step change in outcomes that we are looking for. Those projects selected will not only develop the VocTech to support them but also act as demonstrators for the kind of community engagement that is needed for the solution to scale effectively.
The ‘Define Stage’ provides the time to take a deep dive into the barriers and opportunities relating to the group of users/learners that you will be working with. In our experience with past projects, once you start to dig below the surface, new issues, concerns and opportunities emerge that would have been usefully included in the develop/deliver Stage. This stage/gate process will allow you to take that time, supported by our funding and mentoring, to examine much more closely the assumptions you have made up to this point and to engage in meaningful discussions with users, employers and the wider community.
The overall objective is to find out what customers, clients, users, learners and employers really want and whether your early Proof of Concept or current MVP solution will meet those needs.